Deep dive into the delectable delights of Dublin, a 1000 year old city with a strong contemporary vibe. There are 3 tours to choose from - you can view the options here.

By invitation only.

By invitation only.

By invitation only.

By invitation only.

Deep dive into the delectable delights of Dublin, a 1000 year old city with a strong contemporary vibe. There are 3 tours to choose from - you can view the options here.

You can apply to sit the CITP exam here. Applications close at the end of December 2021.

Far too often people think incentive travel is just some sort of jolly, just another way to encourage the troops.

(Understandable, because that's where it came from.)

But work has moved on (Hello, purpose) and the science has moved on too. It's high time your clients realised that incentive travel is so much more than a fancy carrot.

Now - after the pandemic and as the pandemic has catalysed key trends like the remote / asynchronous / distributed working - work-based travel is set to have a more important role than ever. In the 2020s, work-based travel has a unique potential to reconnecting teams and reinvigorating organizations.

What's more, new research shows that, designed right, incentive travel will make employees happier, more creative, more curious, more resilient, and more productive.

New research shows that, designed right, incentive travel will make employees happier, more creative, more curious, more resilient, and more productive.

In this inspiring, informative, evidence-based session, James will share research and insights on why experiences are more important than material goods and how we can leverage this knowledge to encourage our clients to realise the full spectrum of radical, human and work benefits of incentive travel.

Change was inevitable and now convincing some organizations how they can still create a safe impactful event can be challenging. A panel of industry powerhouses (both planners and suppliers) address the current issues of what clients want now and how that continues to evolve.

This session will explore mental health as the cornerstone of organisational strategy and policy, and why it matters. Mental health has a real impact on organisational culture and the bottom line. We will discuss the mental health standards framework and the mental health at work commitment. We’ll end by looking forward and exploring  what is next for event professionals, for event employers, for the event industry.

Things happen. From airport closings to natural disasters to personal circumstances, onsite changes and emergencies occur. As event designers, we are expected to anticipate the unexpected. And an emergency can happen anywhere and anytime. Our destinations and lives can change in an instant. Because of the nature of business events – we’re responsible, in some way, for thousands of people every year. Companies must be able to efficiently and effectively evaluate and respond to challenges for employees, clients, participants, vendors, and other key stakeholders. We don’t know when emergencies will occur. We do know that having the right partners and framework in place will help navigate a complex situation

Sensory Evaluation of Food. We live in a world where we have preconceived ideas of what food will taste like before we even take a bite. This session will look at the senses, and how they impact our overall satisfaction levels. We will also look at the future of food in hospitality and what needs to be done to stand out in a very competitive market. This will be a fun session and you will get to enjoy some amazing food from our great island, that is Ireland. We will be serving food and having some really interesting discussions.

This is a tale of adaptation, from a salesperson who’s had to sell a magnificent but challenging country and from a country that has adapted itself to changes from the beginning of human civilizations. Luxury travel was always heading places. It’s an entirely abstract and limitless concept that is designed to push limits. Many of us thought booking the most expensive hotel, getting the most expensive room gifts was luxury. Or more controversially that the attention to detail, the service quality set us apart. I beg to differ. I've come to understand only those of us who push boundaries, who design never-been-done will survive into gen-x and beyond. Luxury has morphed into something crazy, beautiful and oh do I have stories to tell. The dangerous combination of the now over-abundant amount of cash in the world and the extraordinary feeling of living life with no tomorrow brought on by the pandemic is the new definition of luxury. Here are the lessons I learnt to adapt. First is the story of the “erect stone statue” from 12000 years ago that has put a government into shame, in a city on the Syrian border and how it got displayed to a group of global billionaires. Here I learnt, you give favors to get favors. Then of a valley in a UNESCO Heritage Site which has come to host the most exclusive private events in Turkey. I learnt the significance of crazy local fixers. Then of an illegal pirate’s bar that came to host such an event with an auction that raised half a million euros in 15 minutes. Last is the story of local sourcing, how choosing the right places to spend money make an event. Story of how it’s the end of people who overcharge and beginning of those who charge right.

Hosted yearly since 2013, our company, the world’s largest manufacturer of aloe vera products, has become known for its Global Rally - part reward, part celebration of our highest sellers and their families. Taking place in a different city each year, this rally has become one of the world’s largest celebratory events and a hugely anticipated cornerstone of our company’s calendar. This seven-year streak came to a sudden halt in 2020 with the onset of the global pandemic. At the last minute a small scale and low-key, pre-recorded Zoom event was eventually staged, but despite all of the best intentions, it lacked the sense of excitement and celebration it was previously known for. When it became obvious that live events in 2021 would again be off the table, the question became what to do now? Would it be another stopgap event, or worse, nothing at all? For the six-person communications team responsible for staging the rally each year this idea left a bad taste in our mouths and wondering whether, in a world where Zoom fatigue had long ago set in, was it even possible to stage something like this virtually, let alone on the scale required? This is the story of how we created an entertaining, impactful, educational and interactive live online event to a global audience of 150,000 people, translated into 23 languages, and spanning every time zone on the planet. The result was eight and a half hours of programming split over three days, filled with adventure, positivity, gratitude, surprises, tears and fun, and featuring a Space Shuttle Astronaut, 1500 customised gift boxes, a Magician, Twins in the Himalayas and a live airplane fly-by!

Life for hospitality and tourism professionals is filled with endless deadlines, unreasonable demands, and all-consuming dilemmas. For many, the pursuit of success and their drive to achieve, leads them to perform at an unsustainable pace putting at risk the very things they love. Left unchecked, drive and ambition can cause anyone to find themselves leading on empty, suffering from the devastating consequences of overwhelm, burnout, and fatigue. It doesn't have to be that way, you can get what you want without putting at risk or losing everything that matters to you.

As we are coming back from our "slow-motion months", we notice how many team members, suppliers and clients are feeling overwhelmed and it becomes somehow difficult to adapt to the regular hours, the amount and variety of tasks and all demands thrown at us. Things that were normal, seem now tough and a struggle. We hear from colleagues how they feel frustrated, as the hours of the day are not enough to complete all their tasks. Also, they complain as the suppliers are not answering fast enough to their enquiries. The "new“ normal requires us to adapt, reinvent and be creative, but most importantly, we must stay human!

Sarah Culberson explores how she achieved her dream of connecting with her biological family: an experience that changed the trajectory of her life for the better. She began her journey faced with the fear of rejection but stepped into a fabulous world where she met her family, connected with her tribe, and accepted the responsibility of supporting those with low visibility. Discovering her heritage revealed a new purpose where she actively works alongside community leaders in order to promote various infrastructure, public health, and female empowerment initiatives throughout Sierra Leone.

The global pandemic has given us the opportunity to look at how we run our events and organizations and identify how we can rebuild differently - including the ways we leverage talent. Some of the most disruptive and innovative industries such as technology and creative services leverage flexible staffing models to ensure agility, profitability, and business continuity. Bringing in new perspectives through freelance talent provides opportunities for diversity of thought and expertise to help navigate through change. The momentum is growing, and freelancers are predicted to become the majority of the U.S. workforce by 2027. The emergence of freelance talent networks makes finding and recruiting on-demand freelance talent easier than ever before! Don't get left behind, learn how you can analyze your own organization or events and find opportunities to implement an agile staffing model for your team.

Helping the hospitality industry to better thrive and flourish through a circular economy and understanding sustainability from a global standpoint, is key to our recovery. Integrating inclusivity and accessibility and incorporating best practices in the planning and execution of your events will enhance and differentiate your company’s brand, increase your clientele, reduce your costs, and deliver exceptional experiences.

In spite of navigating the complexities of in-person meetings, incentive travel is poised to fill a void created by the pandemic- the inability to adequately and appropriately provide reward and recognition to top performers.  Beyond salary and bonuses, incentives provide a differentiated opportunity to provide public recognition. Yet, a return to face-to-face interaction is treacherous in a world that seems to have lost the ability to engage in civil discourse. 

As we dare to congregate in-person again, how we communicate the goals, objectives and rules of programs to participants will critically shape the experience. Planners seeking a roadmap back to successful, in-person events will find that our current global situation is not “unprecedented.” One can look to the Middle Ages and the concept of pilgrims on a collective journey, triggers that ignite culture change cycles, and to Ireland’s own Dame Alice Kytler and scapegoating, for lessons in navigating the path back to F2F.

Kristin Winford, Ed.D, Principal at BDO USA, and Catherine Jones, CITE, CMP, CMM, MA, MBA, a specialist in culture change, will discuss the perils of the return to F2F engagement and provide insights into paths forward, using non-polarizing historical examples that are proven to engage planners with executable, techniques.  This interactive seminar will incorporate games, exercises and opportunities for dialogue to engage the audience.

Comparisons, Labels, Shattered Confidence. These hidden traps and struggles keep us from being Real and keep us from being Successful. Keep us from being Exceptional! The gift of resilience and overcoming life’s circumstances is Annie’s story and allowed her to escape the cycles of negativity and transform into the successful influencer that she is today. In this keynote, your audience will uncover the 7 Steps to Transformation that are MUST have strategies to become Authentic, a Confident leader, and live a truly Exceptional life.

Be the Exception highlights living outside of the traps of labels, characterizations, and job titles. Getting on the path to uncovering and expressing your authentic self is what makes your life’s journey rich. Annie dives into the “ways of being” necessary to transform your life and live your true passion and potential.  Your audience can expect to learn the value of how “being” is often more important than “doing”.

“…People will forget what you said, people will forget what you did but people will never forget how you made them feel” – Maya Angelou

In this session, you will walk away with creative ideas and networking concepts for both in person and virtual events, discover new methods of connecting groups of people, explore fun takeaway gifting ideas, innovative venues and how to incorporate a Give Back component. We will explore a variety of methods to engage and deliver to both the attendees and stakeholders, incorporating all age groups and seniority levels.  This is the session for anyone looking to create memorable events through human interaction while remembering the purpose of any event is a return on time and investment to all.

This is a session for reminiscing of the Glamourous by-gone era of cruising to learning where the cruise industry is headed with brand new inventory and more importantly, where this multi-billion dollar industry is headed in the very near future. 

The Glamour and Prestige of cruising was paramount back in the ’40s and ’50s.  The desire and ability to cruise back in those days was one of luxury and prestige.  The thought of planning, packing your trunks and suitcases and pulling up to the gangway of your cruise ship was an exhilarating experience, and still is today! 

In today’s world – this exact same excitement continues. The announcement and combination of receiving your award-winning information and or meeting destination, all the way to the arrival at the ship, still provides that feeling of ‘we did it and I made it’ for a pure experience for the Highest of an Incentive Quality Experience! 

A lot of time has passed, and we find ourselves with all manner of cruise options and possibilities at our fingertips. 

The industry is now evolving to “the next level of cruising” not only for pleasure but for the multi-billion dollar travel and incentive industry where every option for the very best ROI is paramount. 

Join us as we pioneer the way we used to cruise > we then took a “break” > now onwards to the future of cruising in the language of groups and charters.  With high emphasis being placed on the Glamour and Prestige that one felt decades ago being translated into those “Ah – HA” moment of today and tomorrow. 

From leisure luxury – to meetings – to events – to groups and charters, we will present the ever “changed” world of cruising and how this industry is bringing a “next level” platform for new experiences / design and their approach to making those magical moments – Memorable.

In this session, you will Bust A Mold on incentive events and learn a tool for rapid-fire idea generation. At the beginning of the session, Kristal will challenge the group on just how many ideas they think will be generated in the 45 minutes. Will you guess right? This fun and interactive session is going to get you up off your feet and thinking in a judgment-free zone. This low-tech workshop will have you walk away with an easy-to-apply methodology that you can take back to your team that will help show them how easy it can be to ideate, take risks, and believe no answer is the wrong answer!

Conversations around mental wellbeing, diversity and inclusion in the workplace have come to the forefront and studies show that this can lead to greater happiness with work/life balance leading to better productivity and an increase in loyalty. However, there is a large demographic of our workforce that is not actively addressed and should be: The Single. Whether never married, divorced or widowed, being single in the workplace creates some unique situations that should be considered when considering the workplace or incentive travel. There is room for discussion as studies show the newest form of workplace discrimination is single women and men who carry an undue burden at the office, as they are asked to step in for their married-with-kids coworkers, especially as we were faced with the effects of the pandemic on childcare and schooling. And, when a 2021 State of the Workplace Empathy Study, discovered that only 1 in 4 employees believed empathy in their organizations was “sufficient” and an August 2011 survey by the Center for Talent Innovation found that 61% of women ages 33 to 47 without kids believe that their parent colleagues receive more flexibility at work. While we continue to look for ways for our organizations to embrace empathy, diversity and inclusion, this conversation needs to be brought to light. It’s a disservice to employees and employers if we don’t. Much like early discussion around the glass ceiling, working mothers, LGBTQ rights and more, bringing the facts to light is the first step towards positive change. Join us as SITE opens the door to a new, but necessary, conversation to help propel our workforces forward in a positive light of empathy, mental wellbeing and greater productivity.

Margie McCartney is an effective speaker who reminds her audience of the importance of being authentic, sharing experiences and translating them into personal and professional successes across three continents. Most recently winning the Hall of Fame Award from MPI Chicago Area chapter, she looks forward to an interactive dialogue on Customer Service & The Kindness of Strangers.

An insightful description of the actions taken to make Liberty International Tourism Group come out stronger of the Covid-19 pandemic.

For those of you unable to join us live in Dublin we are preparing a special event that will bring together unique content, highlights of the learning and sharing over the Dublin event and opportunities to connect with each other from our virtual studio.

If you are attending the live event, access will still be included for you in your registration fee.

• Irish Music Demo
• Irish Coffee Demo
• Seafood Platter

• Irish Music Demo
• Irish Coffee Demo
• Seafood Platter