SITE Central America

SITE Central America proudly represents the collective voice of the incentive travel industry across the entire Central American region. As a unified chapter under the Society for Incentive Travel Excellence (SITE), we encompass a diverse network of professionals from all seven Central American nations, working together to showcase the region’s immense value as a premier destination for motivational experiences.

Strategically located between North and South America, Central America offers a compelling blend of natural beauty, rich cultural heritage, and high-quality tourism infrastructure. From lush rainforests and volcanic landscapes to ancient ruins and vibrant coastlines on both the Pacific and Caribbean, the region provides unforgettable incentive experiences that inspire performance and loyalty.

The SITE Central America Chapter serves as a platform for collaboration, education, and global visibility—connecting local industry leaders with the broader SITE community. We are committed to promoting sustainable, innovative, and impactful incentive travel practices that elevate Central America’s position on the world stage.

Introduction

The main objective of the chapter is to unify all Central American members under one umbrella.  Our members represent destination management companies, hotels and resorts, official tourist organizations, and supporting organizations such as restaurants and visitor attractions.

SITE Central America Intro

About Us

We are SITE Central America proud to be part of an important industry that’s a significant driver and honored to provide leadership and support for our community of incentive, event and meeting professionals.

The overarching goal of our dedicated volunteer board is to create an organization that provides a better experience for our members. We are visionary, creating solutions to the challenge of always staying a few steps ahead to make us the go-to organization for all thing’s incentive.

Providing Extraordinary Experiences

Only one organization sits at the critical intersection between those who seek the benefits of Excellent Performance and Motivational Experience, SITE!

Why SITE Central America?

We are recognize as a dynamic and inclusive team of incentive travel professionals.  Our community value all the networking, learning and engagement opportunities we are able to create together as partners in this great industry.  We are always seeking to include the best of the best as part of our members in our chapter.  We covered 7 diverse countries in one unique region!

Kenelma Mendoza

Message from our President

Dear SITE community,
 

It’s with great enthusiasm that I step into the role of President for the SITE Central America Chapter. This new term is not just a continuation of what we have built together—it's an opportunity to rethink, reconnect, and reposition Central America as a powerful voice in the global incentive travel conversation.

 

Today, our industry demands more than destinations—it demands purpose, connection, and authenticity. Central America embodies these values naturally. From vibrant cultures and resilient communities to untouched natural wonders, we have the ingredients to create transformative incentive experiences that go beyond the expected.

 

But the true essence of SITE Central America is not only our destinations—it’s our people. It's the energy of our members, the creativity of our partners, the ambition of our leaders, and the spirit of collaboration that makes our chapter unique.

 

This year, I invite you to think boldly. To challenge the ordinary. To bring the soul of our region into the global stage. Together, we will foster stronger connections, empower our professionals through education, and showcase the impact that incentive travel can have not just on businesses, but on societies.

 

Let's embrace this moment as our time to lead with purpose, to innovate with heart, and to celebrate the vibrant spirit of Central America.
 

Thank you for being part of this new chapter. I look forward to walking this exciting path together.
 

 

Warm regards,
 


Kenelma Mendoza
President 2025
SITE Central America Chapter

Our Board of Directors

This is our 2025 Board Directors who are so proud to serve our distinguished members from Central America

President , Central America Chapter

Kenelma Mendoza

President, Accento Incentives | Panama DMC

Panama City, Panama

Past President

Eugenia Solano

Executive Vice President, TAM Travel Corporation

Liberia, Costa Rica

Natalia Roblero, CIS

Director of Sales , Memorable Incentives DMC Costa Rica & Panamá

San Josè, Costa Rica

Vice President of Business Development

Veronica Villegas

Regional Director of Group Sales, Terramar DMC

Panama, Panama

Secretary

Andres Castro

Regional Director of Sales, Costa Rica, Amstar DMC

Liberia, Costa Rica

VP of Relations

Jean Carlo Segura

Director of Sales, Marriott

San José , Costa Rica

President Elect Central America Chapter

Gabriela Herrera

Director of Group Sales , Bern Hotels & Resorts Panama

Panama, Panama

VP of Membership for SITE Central America

Anna Laura Alfano

Experiences and Destination Management Manager, Visit Panama

Panama City, Panama

Janick Wagemans

TEAM LEADER, PREMIO DMC BY CAMINO GROUP

GUANACASTE, Costa Rica

SITE Membership

SITE members benefit from belonging to the only global network of travel and event professionals committed to motivational experiences that deliver business results. Through unparalleled networking opportunities, education and connections, members form lasting partnerships that grow their businesses and professional development.

SITE Central America members continually motivate performance around the world. Stay connected to the SITE network by regularly managing your membership.

SITE Central America members benefit from belonging to the only global network of travel and event professionals committed to motivational experiences that deliver business results. Our chapter provides premier educational and networking events across the region each year.

Stay connected to the SITE network by regularly managing your membership. Let us continue to MOTIVATE EDUCATE & CONNECT!

What our SITE Membership offers?

AFFILIATION


  • The global authority connecting motivational experiences with business results.
  • Online RFP
  • SITE Global Vendor Directory
  • e-Learning
  • Code of Ethics
  • Member Directory
  • Online Discussion Forums through LinkedIn
  • Volunteer Leadership Opportunities

Membership

GLOBAL NETWORKING


  • Networking opportunities with more than 2,200 members in over 87 countries and 34 chapters
  • Internationally recognized logo for use on your personal business card, website and letterhead
  • Involvement in a global community
  • International recognition and access to members internationally.  When conducting business outside of your own country, it is helpful to have contacts that you know do business in an ethical manner and adhere to a Code of Ethics.

Membership

PROFESSIONAL GROWTH


  • Events – SITE International Conference, SITE Executive Summit , SITE Academy for Young Leaders, ESNEP
  • Student & Faculty Memberships
  • Young Leader Program
  • SITE membership display materials for your exhibit booth at the incentive industry’s major trade shows, IMEX, IT&ME and EIBTM
  • Certified Incentive Specialist (CIS)
  • Certified Incentive Travel Professional (CITP)
  • Scholarship Programs
  • Discounted SITE publications, mailing lists and labels, the Contract Handbook, and SITE research papers
  • Crystal Award Program

Membership

At SITE Central America, we believe it is our duty to provide value to our membership in the region and to the membership of SITE as a whole.

Our Young Leaders

Young Leaders

Our Latest Events

Last March 30th we celebrated GMID 2023 together with the Marriott Hotels and the Costa Rica Convention and Congress Bureau where we gathered our membership and learned from Precious L. Williams "Killer Pitch Master"

GMID 2021 Young Leaders

GMID 2021

SITE NITE 2021

  • Powered By SITE Foundation, Motivate Blog uncovers the transformational impact of incentive travel on individuals, organisations and communities all over the world.

    INSPIRATION

    What sets winning incentive travel programs apart

    inSITEs from our 2025 SITE Crystal Award winners

    21 May 2025

    INSIGHTS

    inSITEs from Elena Altemir

    A leading voice on SITE’s Chapter Management Advisory Council

    14 May 2025

    INSPIRATION

    Building a Culture of Wellness: Introducing the SITE Wellness Community

    by Deanna Griffith-House, Vice President, EventMasters and Sarah Martin, Co-Founder & CEO, Epic Events

    8 May 2025

  • Be up to date with the latest SITE news by book marking IncentiveWise, our dedicated news channel.

    SITE and CityDNA Launch Collaborative Initiative to Support Emerging Talent

    20 May 2025

    inSITE: May 14, 2025

    14 May 2025

    inSITE: May 8, 2025

    View SITE's members-only newsletter online

    8 May 2025