CITP

Certified Incentive Travel Professional

CITP

What is CITP?

The Certified Incentive Travel Professional (CITP) exam is SITE’s mid-level qualification aimed at incentive travel professionals with at least five years of full-time experience. It is part of a suite of certifications that includes the entry-level CIS certification and the director-level CITE designation (currently in redevelopment).

For further information please email certification@siteglobal.com.

About CITP

Introduction to the CITP Certification

course

Who is the ideal candidate for CITP?

Designed specifically for planners of incentive travel experiences in corporations and agencies, the CITP is also relevant to senior managers on the supplier side – DMOs, CVBs, DMCs, hotels, cruise companies, venues. Candidates are expected to have current, direct, hands-on involvement in the major processes associated with incentive travel sales, design, and management.

How is the CITP exam delivered?

The CITP designation is awarded upon successful completion of a 100-question examination within a two-and-a-half hour time period designed to measure and validate your performance against the typical requirements of an incentive travel professional – strategic case-making around the business benefits of incentive travel, finance and budgeting, operations and execution, program design and delivery, CSR and sustainability.

The exam is mainly multiple-choice questions and does not involve any essay-type answers. The exam is offered via Live Remote Proctoring (LRP). Live Remote Proctoring is a secure and non-invasive platform that uses professional proctors and technology to monitor examinees live while they complete the certification exam. Candidates for the CITP certification can now sit their examination anywhere worldwide to security test throughout the examination window.

If English is not your first language, you are allowed 1 additional hour to take the exam.   

 

Exam Content Outline

The designation Certified Incentive Travel Professional is awarded to candidates who demonstrate the required level of knowledge, experience and expertise across all of the following topics:

  • Domain 1: Business Case for Incentive Travel
    • Strategic Planning
    • Incentive Program design
    • Stakeholder Management
    • Human Resources
  • Domain 2: Selling to the Incentive Travel Market
    • Sales
    • Professionalism
  • Domain 3: Managing Incentive Travel Programs
    • Financial Management
    • Communication
    • Risk Management
    • Crises Management
    • Project Management
    • Site Management
    • CSR & Sustainability

Benefits of CITP Certification

CITP Cost and 2022 Dates

Members:  $495 USD ( Fee increases to $675 in 2023)

Non-Members: $895 USD

Re-Take Fee: $149 USD

The only opportunity to sit the CITP exam in 2022 will be September 10 - October 9, 2022.  Applications to sit the 2022 CITP exam are due by August 7, 2022. 

CITP Eligibility Requirements

When applying to take the CITP, you must have been employed in the incentive travel profession for at least 12 consecutive months in the last 24 months and have a total of five years' experience in the incentive travel industry OR three years' experience and the CIS designation. You are not required to have your CIS in order to take the CITP.

In addition, all candidates must have completed 40 hours of professional development activities in the past five years, and 10 of those hours must be SITE sponsored content.

Professional Development Activities can include:

  • SITE conferences
  • SITE events at the local, national, regional, or global level
  • Industry-related webinars and classes (both live and on-demand)
  • Company/organization sponsored continuing education or training
  • Local professional development, including certificate programs and seminars
  • Allied association education programs (based on acceptance by SITE)
  • The CITP Online Prep Course (see below)

CITP Application Process

After you submit your application, the CITP Education Team will review it and notify you within 1 week of your eligibility.

The only opportunity to sit the CITP exam in 2022 will be September 10 - October 9, 2022.  Applications to sit the 2022 CITP exam are due by August 7, 2022. 

Please note when applying:

  • The application form must be completed in one session. The system will not save data.
  • Come prepared with your employment history, contact information for current supervisor and/or client reference and employment documents which can include one of the following: resume, statement of employment verification from personnel or human resources official, copy of W2 forms (USA applicants only), letter of incorporation
  • You should also come prepared with your list of professional development activities

Preparing for the CITP

SITE’s education committee will be holding office hours this July to answer your questions and review the CITP format — and invites anyone to join, whether you've already signed up to take the exam or just want to learn more. 
 
The team will explain how to apply and prepare for the exam, including reviewing the exam blueprint, the exam's competency framework and weightings, and cover the basics of remote proctoring.
 
Join us during an upcoming CITP office hours session:

    July 26, 2022 at 10 AM CT
    >> Register here
 
    July 27, 2022 at 6 PM CT
    >> Register here

 

SITE Global also offers a CITP Prep Course. The course consists of nine modules in the following topic areas: strategic planning, incentive program design, sales, professional development, program management, technology, financial management, CSR and sustainability, and risk and crisis management.

Includes 3.5 hours of content (3.5 CE credits), which can be used either for recertification of their CIS Credential or as part of their 10 required SITE education hours in order to apply for the CIS.  

The course is designed to help you test your knowledge as you prepare to sit for the CITP examination. 

The course is currently FREE for members; and $495 USD for non-members.

You will have access to the course for one year after purchase.

Login to your SITE member profile or become a guest account to purchase this course.

Preparing to take the CITP exam

Melissa & Colleen in conversation about the CITP exam, study groups and more

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Sponsoring CITP

Help support the CITP and provide your company with exposure in the incentive travel industry.  Contact Samantha Nicastro to learn more about sponsoring the CITP exam.