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SITE Crystal Awards

Sponsored by IMEX

Considered the highest honor in our industry, the SITE Crystal Awards recognize creative, practical, and truly memorable incentive travel programs that keep employees engaged, drive business results, and improve the bottom line for global corporations.

The awards are aimed at incentive travel professionals all over the world. Winners represent excellence in their profession and offer inspirational examples of how incentive travel experiences benefit qualifiers, their companies, and the destinations where they are hosted.

The SITE Crystal Awards has 9 categories open for entry every year. A short list of nominees will be selected in each category, with the category winner revealed live at the Crystal Awards Gala.

The Crystal Awards are kindly sponsored by The IMEX Group.

FAQs + judging Criteria

  • Application dates: Entries for the 2027 SITE Crystal Awards will be open from Monday, June 1, and will close on Friday, August 14, 2026.
  • Program eligibility: Entries will be accepted for any incentive travel programs and campaigns held between: June 1, 2025–May 31, 2026.
  • To enter the Crystal Awards, you must create or sign into your mySITE account.
  • Entry fees:
    • SITE members: $250 USD for first entry; $200 USD for additional entries.
    • Non-SITE members: $500 USD
  • 2027 Awards Gala: Winners will be announced in Vancouver during the SITE Global Conference 2027 at the Crystal Awards Gala.
  • The Par Excellence award, chosen from the 2027 winners, will be presented at the end of the evening as the standout example of incentive travel par excellence.

All entries are awarded points based on the criteria outlined in each specific category. There are 100 total points possible. Entries must receive at least an average of 85+ points to be eligible to win. If all entrants for a specific category do not meet the minimum point requirement, that category will not have a winner. There may be multiple winners per category.

A minimum of three judges evaluate all entries. The panel of judges consists of reputable and experienced industry leaders in all disciplines, who remain anonymous until the Crystal Awards Ceremony.

Please note: to ensure the transparent, impartial and fair judgment of all entries, name/company name/picture/logos must NOT appear anywhere on the entry. Applications displaying the applicant company name will be disqualified. Displaying the client’s name (end-user) anywhere on the application is permitted but is not mandatory.

Please review your submission, including all supporting documents (budget/photographs, PowerPoint, video, etc.) to absolutely ensure your company name is not revealed.

IMPORTANT: The program must be a fully hosted incentive travel program with qualifying criteria that demonstrates business results. No “buy-in” or funding by participants, whether partial or full, is permitted.

Please note: Submissions for the 2027 awards will be hosted on our mySITE platform, you must already have a mySITE account (you will have an active account if you are a SITE member) or you will need to create an account to manage your submission if you are a non-member. Please email site@siteglobal.com if you require assistance gaining access to your account.

Best Destination-Based Experiential Incentive Travel Program

The purpose of this category is to spotlight destinations that have done a truly effective job at hosting an incentive travel experience. Entries should highlight how the destination’s infrastructure, history, culture, arts, gastronomy, etc. combine to deliver a unique, unrepeatable, world-class incentive experience. 

This category is open to entrants from all sectors of the incentive travel industry, Destination Marketing Organizations (DMOs) Convention & Visitors’ Bureau (CVBs), National Tourist Boards (NTBs), and Destination Management Companies (DMCs) are ideal entrants in this category.

Excellence in Incentive Travel

  • Africa/Middle East
  • Asia Pacific
  • Europe
  • North America
  • Latin America & Caribbean

The purpose of this category is to recognize outstanding organizations for their work in creating and delivering an exceptional incentive travel program that resulted in a high return on investment (ROI) to the corporate end-user. This category is open to entrants from all sectors of the incentive travel industry. It is important to note that an entrant does not have to be based within the region for which they are submitting a program (e.g., an entrant from Asia Pacific can submit a program that takes place in Europe). Corporate organizers, Incentive Houses, and DMCs are ideal entrants in this category. 

Best Destination Marketing Campaign

The purpose of this category is to spotlight organizations that have done a truly effective job at marketing and promoting the incentive-readiness of a destination. Entries can feature print and digital campaigns and/or in-person activities such as educational/familiarization trips. This category is best suited to destination marketing organizations (DMOs) convention & visitors’ bureaus (CVBs), national tourist boards (NTBs), destination management companies (DMCs), media organizations, and/or marketing agency partners. 

Most Impactful Effort Toward Corporate Social Responsibility as Part of an Incentive Program OR Most Environmentally Sustainable Incentive Experience

The purpose of this category is to recognize organizations for their outstanding efforts in incorporating practices and principles of Corporate Social Responsibility (CSR) within an incentive travel program OR to recognize organizations for their extraordinary efforts in creating an exceptional incentive travel program, delivered with sustainable principles and practices. Corporate organizers, incentive houses, DMCs, hotels, special event planners, and production companies are ideal entrants in this category. 

Most Creative Solution Deployed to Overcome Adversity

The purpose of this category is to award incentive travel professionals and their organizations who display uncommon levels of innovation, creativity, and ingenuity in identifying solutions for the continuation, deployment, and implementation of incentive travel awards at a time of crisis. Such solutions may be deployed during travel advisories / bans, cancellation of air access / carrier, bankruptcy, etc. or may be in respect of overcoming logistical or operational challenges caused by extreme weather, civil unrest, illness, acts of terrorism, epidemics that occur either before or during program operations. They can also apply to situations involving negotiations in respect of attrition, postponement or cancellation, cost containment, cost mitigation, or emergency response pre-trip or onsite. Finally, it can apply to situations where an in-person incentive travel program is required to be fully or partially replaced by a virtual or hybrid event.

Please email SITE@SITEglobal.com for more information.

Photos by Manav Khan

Access Holidays & Events, for Excellence in Incentive Travel: Africa and the Middle East

Amstar DMC (Costa Rica), for Best Destination-Based Experiential Incentive Travel Program

Amstar DMC (Mexico), for Best Destination-Based Experiential Incentive Travel Program

Arabian Adventures Meetings, Incentives & Events, for Excellence in Incentive Travel: Africa and the Middle East

Augeo, for Best Virtual Motivational Experience

AV Business & Communication, for Excellence in Incentive Travel: Latin America & Caribbean

Creative Travel India & FMC Solutions South Africa, for Excellence in Incentive Travel: Asia Pacific

Motivation Excellence, for Excellence in Incentive Travel: Europe

Meet the SITE Crystal Awards Nominees

Being named a SITE Crystal Awards nominee is an achievement in itself. These exceptional programs represent the creativity, passion, and excellence that drive the incentive travel industry forward.

2026

  • Abercrombie & Kent and Esencia.Patagonia
  • Access Morocco
  • Banff & Lake Louise Tourism
  • EMC Meetings & Events
  • Enterprise Events Group (EEG)
  • Ladidadi Events & Incentives
  • Liberty Mutual
  • Meetings & Incentives Worldwide
  • MFactor Meetings
  • Moloney & Kelly
  • Spanish Heritage DMC
  • Terramar, a DMC Network Company
  • The Event Studio (TES)