Online Course

Knowing Your Customer And Your Customer’s Customer

Developing high impact, empathetic incentive programming.

  • Better reach, engage program participants
  • Drive participants to better performance
  • Tailor programming to your company culture

Description: Designing an incentive program begins with understanding the customer: the context for the business, the commitment of the leadership, the characteristics of the program participants. This
Course helps you determine whether an incentive program is a good fit for the business and the customers.

Learning Objectives:
At the conclusion of this course, participants should be able to:

  • Develop qualification criteria for the participants
  • Determine how company and country culture affect the design loyalty and engagement programs
Online Courses


$59 USD





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